Hi, this is Lea Hajlblum, founder of Aipsy. While we are building our app for psychological support for Israelis during the war, Aipsy, we have prepared lists of those who are ready to help improve the psychological health of Israelis.
Information from the Ministry of Health of Israel:
https://ironswords.health.gov.il/en/coping-with-emergency/helplines/
Emotional support by the HMOs
In order to provide task-specific emotional support during the emergency situation, all HMOs provide emotional support in the form of three therapeutic sessions with professionals.
HMOs' hotlines:
Resilience Centers
Resilience centers provide therapeutic services for free to stress (anxiety) victims against the backdrop of the war, through licensed professions who specialize in trauma-focused treatment. The centers provide individual, group or family treatments, either by phone, by Zoom or in-person in treatment centers across the country.
To whom is the treatment at the resilience centers intended for?
Treatment is intended for anyone who was traumatized by a war incident who feels stressed and difficulty functioning.
Who is eligible to receive treatment at the resilience centers?
The resilience centers provide their services according to your permanent place of residence. Therefore, you should contact the resilience center affiliated with the address registered in the Ministry of the Interior.
Anyone who is not a resident of these localities is welcomed to contact the national resilience center at *5486.
Resilience centers in the southern district
Resilience centers in the northern district
Eastern Galilee
Western Galilee
Cities: Ma'alot Tarshiha, Nahariya, Acre
Local councils: Shlomi, Kfar Vardim, Fasuta, Meylia, Beit Jan, Horfish, Mazraa, Jit-Yanouch, Tefen, Abu Snan, Julis, Yarka, Jadeida-Macher, Kfar Yassif
Regional councils: Ma'ale Yosef, Mateh Asher
Judea and Samaria resilience centers
Regular physicians and therapists
It is recommended that you consult your primary care physician or other regular healthcare providers regarding possible forms of emotional support. Based on their previous familiarity with you, your regular healthcare providers can recommend the therapeutic course of action that is most suitable for you. You can schedule an online appointment (telemedicine) with most healthcare providers, or forward a written request to your primary care physician through the website or the application of your insuring HMO, so you can hold a long-distance consultation without the need to physically visit your clinic.
Those who have previously received psychiatric or psychological therapy
These traumatic events may trigger or worsen previous or existing mental conditions. If you have received psychotherapy before and you feel that your mental health is deteriorating in light of the war situation, you should contact your regular therapist. If your regular therapist is unavailable, you may contact the nearest HMO clinic or your primary care physician.
Additional forms of emotional support in the hotels and evacuation sites
In most evacuation centers there are mental health professionals who offer volunteer emotional support and you can benefit from their services. In such cases, it is recommended that you ask the volunteer professional what is their professional and credentials. Furthermore, you should remember that volunteer emotional support will usually be temporary and kept off your HMO record.
Associations
Military, police, government agencies and local councils
Sign language interpretation
Sign Now IO – deaf persons are welcome to sign in to an immediate call facilitated by a sign language interpreter for any emergency call.
Emergency calls: www.sign-now.io
Professional emotional assistance and support hotline for new immigrants
A hotline operated by professionals that provides emotional support in Amharic, Russian, French, Spanish and English - *3201
Information from the Ministry of Health of Israel:
https://ironswords.health.gov.il/en/coping-with-emergency/helplines/
Emotional support by the HMOs
In order to provide task-specific emotional support during the emergency situation, all HMOs provide emotional support in the form of three therapeutic sessions with professionals.
HMOs' hotlines:
- Clalit: 03-747-2010
- Leumit: *507
- Maccabi: *3555
- Meuhedet: *3833, extension 8
Resilience Centers
Resilience centers provide therapeutic services for free to stress (anxiety) victims against the backdrop of the war, through licensed professions who specialize in trauma-focused treatment. The centers provide individual, group or family treatments, either by phone, by Zoom or in-person in treatment centers across the country.
To whom is the treatment at the resilience centers intended for?
Treatment is intended for anyone who was traumatized by a war incident who feels stressed and difficulty functioning.
Who is eligible to receive treatment at the resilience centers?
The resilience centers provide their services according to your permanent place of residence. Therefore, you should contact the resilience center affiliated with the address registered in the Ministry of the Interior.
- Residents of the southern district from the following localities: Sderot, Ashkelon, Netivot, Ofakim, Merhavim, Bnei Shimon, Hof Ashkelon, Shaar HaNegev, Eshkol, Sdot Negev and all Bedouin localities, including unincorporated ones, may receive emotional support at their local resilience centers.
- Residents of the northern district may receive emotional support in the Eastern Galilee and Western Galilee resilience centers.
- Residents from other localities may receive emotional support from the national resilience center.
Anyone who is not a resident of these localities is welcomed to contact the national resilience center at *5486.
Resilience centers in the southern district
- Ashkelon: *2452 (18 HaPardes Street)
- Hof Ashkelon: 08-677-5598
- Eshkol: 054-481-9859
- Sderot: 08-661-1150/40 (68 Herzl Street)
- Shaar HaNegev: 08-661-3330
- Sdot Negev: 08-994-1091
- AMN Western Negev: 055-306-3863
- Bedouin Resilience Center: 072-221-2788
Resilience centers in the northern district
Eastern Galilee
- Cities: Kiryat Shmona, Safed, Katzrin
- Locaoul cncils: Metula, Yesod HaMaale, Hazor HaGalilit, Rosh Pina, Gush Halab, Tuba Zangaria, Majdal Shams, Massadeh, Ein Kiniya, Bukatha, Rajar
- Regional councils: Upper Galilee, Hermon entrances, Golan, Marom HaGilil
Western Galilee
Cities: Ma'alot Tarshiha, Nahariya, Acre
Local councils: Shlomi, Kfar Vardim, Fasuta, Meylia, Beit Jan, Horfish, Mazraa, Jit-Yanouch, Tefen, Abu Snan, Julis, Yarka, Jadeida-Macher, Kfar Yassif
Regional councils: Ma'ale Yosef, Mateh Asher
- Hebrew: 04-690-0603
- Arabic: 04-770-2649
- English: 04-770-2651
- Russian: 04-770-2650
Judea and Samaria resilience centers
- Etzion: 058-398-9550, 02-993-9378
- Binyamin: 106, 02-584-8600
- Samaria: 055-277-9285
- Judea: 02-996-9560, 055-953-4177
Regular physicians and therapists
It is recommended that you consult your primary care physician or other regular healthcare providers regarding possible forms of emotional support. Based on their previous familiarity with you, your regular healthcare providers can recommend the therapeutic course of action that is most suitable for you. You can schedule an online appointment (telemedicine) with most healthcare providers, or forward a written request to your primary care physician through the website or the application of your insuring HMO, so you can hold a long-distance consultation without the need to physically visit your clinic.
Those who have previously received psychiatric or psychological therapy
These traumatic events may trigger or worsen previous or existing mental conditions. If you have received psychotherapy before and you feel that your mental health is deteriorating in light of the war situation, you should contact your regular therapist. If your regular therapist is unavailable, you may contact the nearest HMO clinic or your primary care physician.
Additional forms of emotional support in the hotels and evacuation sites
In most evacuation centers there are mental health professionals who offer volunteer emotional support and you can benefit from their services. In such cases, it is recommended that you ask the volunteer professional what is their professional and credentials. Furthermore, you should remember that volunteer emotional support will usually be temporary and kept off your HMO record.
Associations
- ALUT: 03-6703077 (support for families of children with autistic spectrum disorders)
- ERAN: 1201 (emotional first aid)
- NATAL: 1-800-363-363 (emotional support for victims traumatized by nationalist terrorism)
- METIVTA: *2837 (an orthodox, family-oriented treatment and counseling center in a nationwide deployment)
- Hashivem: *3251 (emotional support hotline for the orthodox and ultra-orthodox population, including in Yiddish)
- Ask Me: 053-789-3424
- Akshiva: 02-376-4763
- SAHAR: 055-957-1399
- Makshivim: *3596
- Derekh Gever: 053-717-3366
- TAFSAN: 058-579-7888
- Elem: 054-942-4062
- Nefesh Ahat: *8944
- Merkaz Hava: 052-666-8799
- Hotline for female victims of sexual trauma: 1202
- Hotline for male victims of sexual trauma: 1203
- Cognitive Behavioral Therapy (CBT): 050-404-0983
- Ezer MiZion: 1800-808-100
- University of Bar-Ilan's emotional support hotline 03-531-8811
Military, police, government agencies and local councils
- List of hotlines of the IDF and the Israel Police (Hebrew)
- List of hotlines of the government agencies and local councils (Hebrew)
Sign language interpretation
Sign Now IO – deaf persons are welcome to sign in to an immediate call facilitated by a sign language interpreter for any emergency call.
Emergency calls: www.sign-now.io
Professional emotional assistance and support hotline for new immigrants
A hotline operated by professionals that provides emotional support in Amharic, Russian, French, Spanish and English - *3201